FAQ

FAQs (Frequently Asked Questions)

 

1. What is Romulus? Romulus is an online store specializing in high-quality supplements, including protein powder and vitamins, as well as Men's and Women's apparel. Our products are carefully curated to meet the health and fitness needs of our customers.

2. How can I place an order? To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. Can I modify or cancel my order? Once an order is placed, modifications or cancellations may not be possible. Please contact our customer support team immediately for assistance.

4. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards and other secure online payment options. Details can be found during the checkout process.

5. How can I track my order? Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided details on our website or the courier's website.

6. What is your return policy? Please refer to our Return Policy page for detailed information on returns, exchanges, and refunds.

7. How do I contact customer support? You can reach our customer support team through our Contact Us page